Japanese convenience stores, often praised by foreigners, have gained a reputation for their excellence. The word "convenience" in convenience stores implies the idea of "handiness" or "convenience" in English. However, in recent times, Japanese convenience stores have undergone significant transformations. Interestingly, some of these changes intentionally embrace the concept of "inconvenience" as a defining characteristic. The pursuit of inconvenience has become a strategic approach in the management strategies of modern convenience stores. In this lecture, we will use the familiar presence of convenience stores as a basis to explore the distinctive features of contemporary business management.
Graduated from the School of Commerce, Waseda University. D. from the Graduate School of Commerce, Waseda University. Master of Commerce. After working as a full-time lecturer at Tokyo International University, he assumed his current position. He is currently responsible for teaching Direct Marketing Theory and Special Topics in Service Marketing at the Faculty of Business Administration, Department of Marketing, Toyo University. His specialty is marketing, especially direct marketing.
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Course outline
Professor, Faculty of Business Administration, Toyo University
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